
Frequently Asked Questions
You’ve Got Questions - We’ve Got Answers
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What areas do you serve in Central Oregon?
Bigfoot Water Delivery proudly serves Central Oregon, including Deschutes, Crook, and Jefferson counties. We deliver to Bend, Redmond, La Pine, Sisters, Prineville, Madras, and surrounding areas. If you're unsure whether we can reach your location, feel free to contact us, and we’ll do our best to accommodate your needs!
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How much water can you deliver at one time?
Bigfoot Water Delivery has two trucks to accommodate different water needs. Our larger truck holds just under 4,000 gallons, while our smaller truck carries just under 3,000 gallons. Whether you need a full load or a smaller delivery, we can customize our service to meet your needs.
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Is the water you deliver potable (safe for drinking)?
Yes! Bigfoot Water Delivery exclusively sources from potable water supplies, including city and county municipalities and local public utility companies such as Avion Water of Bend, Oregon. Whether for residential use, storage, or emergency needs, you can trust that our water is clean, fresh, and ready for use.
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Do you offer recurring water deliveries?
Yes! We’re happy to schedule routine or recurring water deliveries. Many of our residential clients rely on this service and can easily adjust their schedule by communicating with our team.
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How should I store my delivered water to keep it clean and safe?
Bigfoot Water Delivery provides BPA-free, FDA-approved storage tanks from trusted local suppliers to ensure safe and reliable bulk water storage. With Central Oregon’s extreme high desert climate, we can guide you through the best storage solutions to protect your water year-round. Contact us to find the right option for your needs!
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What size water tanks do you recommend for long-term storage?
For long-term water storage, we always recommend going larger to ensure you have ample supply. Since our trucks can haul just under 4,000 gallons, it's best to choose a storage tank of at least 2,500 gallons or larger for efficiency and reliability. We’ll gladly help you find the right tank for your needs!
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How quickly should I use my stored water?
For the best quality and safety, we recommend using your stored water within six months and refreshing it regularly. Proper storage, including keeping tanks covered and out of direct sunlight, helps maintain water quality.
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Do you offer water tank rentals?
Yes! Bigfoot Water Delivery offers water tank rentals for short-term and emergency water storage needs. Whether you need a tank due to a well issue, construction project, fire suppression, or event, we have safe, BPA-free, FDA-approved tanks available.
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What sizes of water tanks do you have available?
We offer 1,000–2,000-gallon water tank rentals for short-term and emergency storage needs. If you're looking for a larger tank or a long-term bulk storage solution, we can help facilitate purchases through our trusted local suppliers.
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Do you provide pumps for water transfer?
Yes! Bigfoot Water Delivery offers pump rentals for water transfer, along with tank rentals for emergency storage. However, if you need to connect a storage tank to your home or well, we’ll coordinate with a licensed plumbing company to ensure a proper and safe setup.
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Can I rent a tank and pump for temporary use, like construction or an event?
Yes! Bigfoot Water Delivery offers tank and pump rentals for temporary use, including construction projects, events, and emergency water storage. Our rentals provide a reliable solution for short-term water needs, and we’re happy to help you find the right setup.
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Do you offer emergency water deliveries?
Yes! Bigfoot Water Delivery provides emergency water deliveries for residential, commercial, and agricultural needs. Whether your well runs dry, your pump fails, or you need water for fire suppression or storage, we’re here to help—even on weekends and holidays when available.
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How quickly can you deliver water in an urgent situation?
In an urgent situation, Bigfoot Water Delivery strives to provide same-day or next-day service, depending on availability. We understand the importance of quick response times for dry wells, pump failures, and other emergencies. Call us as soon as possible, and we’ll do our best to get water to you fast!
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Can you deliver water for firefighting or dust control?
Yes! Bigfoot Water Delivery provides bulk water for firefighting support and dust control. We deliver water for fire suppression, property protection, and water storage, as well as dust abatement for construction sites, roads, and events.
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Do you supply water for large events or festivals?
Yes! Bigfoot Water Delivery supplies bulk water for large events and festivals. We offer on-site water storage solutions, tank rentals, and dust control services to help keep your event running smoothly.
Billing & Scheduling FAQ’s:
How do I schedule a water delivery?
Scheduling a water delivery is easy! You can call, text, or email our team to set up a delivery. To schedule, we’ll need your address, desired time frame, water amount, and availability for delivery. Please note that weather conditions and seasonal demand can impact availability, so we recommend reaching out as soon as possible to secure your spot.
What payment methods do you accept?
We accept cash, checks, and credit cards for payment. Please note that credit card payments include a convenience fee.
Is there a minimum or maximum order size?
There’s no strict minimum or maximum order size—we’re here to find the best solution for you! Whether you need a small top-off or a full bulk delivery, we’re happy to accommodate your needs. However, our team will work with you to ensure the most cost-effective and efficient delivery for your situation.
Do you offer discounts for bulk or recurring deliveries?
Yes! We offer bulk discounts for large jobs requiring four or more deliveries and always strive to provide the best pricing for our recurring customers. If you have ongoing water needs, reach out to discuss a customized plan that works for you.